Making a claim is easier than you think
Falling ill whilst on holiday can make for a distressing experience. Not only will you suffer the pains of an illness whilst you are supposed to be relaxing and enjoying yourself, you may also find yourself incurring substantial and unexpected medical expenses. With over three decades of experience, our specialist lawyers in holiday illness claims will be able to assist you if you have suffered an illness which has ruined your holiday. You can start your claim online or by calling our expert team on 0800 046 999 5.
Can I make a claim for compensation?
The three key questions to consider when determining whether you can make a claim for compensation are:
Did your symptoms last 3 days or longer?
Was your holiday booked as a package in the last 3 years?
Did you mainly eat and drink in the hotel facilities?
If you have answered yes to the above questions, then we should be able to assist you in making a claim for compensation. Call us on 0800 046 999 5 to talk to one of our experienced lawyers, who will be happy to assist you.
The common symptoms related to these particular conditions can include diarrhoea, stomach cramps, fatigue and vomiting. As a result of these infections, longer term conditions such as Irritable Bowel Syndrome (IBS) and chronic fatigue syndrome have been known to develop.
However, not all cases are the same and people may react to different illnesses in different ways.
Regardless of the condition you have suffered whilst on holiday, we are here to provide you with the advice and assistance needed to begin making a holiday illness claim for compensation.
Under ‘The Package Travel, Package Holidays and Package Tours Regulations 1992’, your tour provider has a legal duty to provide accommodation and facilities that meet specific standards of hygiene. If they fail to meet these standards and you have fallen ill as a result, we may be able to recover compensation on your behalf.
From past experience, we have found that holiday illnesses commonly occur as a result of the following factors:
- Food being stored inadequately or at the wrong temperature
- Food being handled incorrectly
- Cross-contamination of food and food packaging
- Inadequate cleaning of food preparation surfaces
- Poor hygiene in and around the swimming pool
- Defective air conditioning
- Cross-contamination by insects and animals
By working with medical experts who have many years of experience in holiday illnesses, we can quickly identify whether your illness has been contracted as a result of the failings of your tour operator and advise you on how to proceed with your holiday claim.